Delete User Data

On the FountainGo! app, we respect your privacy and provide you with the option to delete your account at any time. To permanently delete your account, simply go to the ‘Profile’ section within the app. Here you will find a ‘Delete Account’ button. By selecting this option, your account will be permanently removed, and all associated personal data will be deleted from our servers.

Please note that while your personal data is removed, the public fountains and water tests you have added will remain on the app. These do not contain any of your personal information and will continue to contribute to the community-driven database of water sources. This allows FountainGo! to maintain a rich and valuable resource for all users, even after individual accounts are deleted.

Remember, once you delete your account, this action cannot be undone, and you will not be able to retrieve any personal data or reclaim rewards that were associated with your account. If you have any further questions about this process or any other concerns, please feel free to contact our support team at support@fountaingo.com.